Privacy Policy
Last updated: October 2, 2025
1. Information We Collect
Personal Information
When you register for an account, we collect your name, email address, and payment information.
Audio/Video Content
When you use our Service, you may upload audio or video files for transcription. These files are temporarily stored to process your transcription request and are automatically deleted after processing.
Usage Data
We may collect information about how you access and use our Service, including your browser type, IP address, pages viewed, and other diagnostic information.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Service
- Process your transcription requests
- Communicate with you about your account and our services
- Process payments and manage your credits
- Improve and personalize your experience
- Monitor usage and detect technical issues
3. Data Storage and Security
Your audio/video files are processed using secure third-party services and are automatically deleted after transcription. We implement appropriate security measures to protect your personal information, but no method of transmission over the Internet or electronic storage is 100% secure.
4. Data Sharing
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing and transcription services.
- Legal Requirements: When required by law or to protect our rights and safety.
5. Your Data Rights
You have the right to access, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your data.
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Audio/video files are automatically deleted after processing is complete.
8. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: thesolohacker47@gmail.com
11. Business Information
This service is operated by Streamline, a registered trade name of Nikhil Nelson (Proprietorship), registered in India under GSTIN: 32CDAPN1142D1ZC.